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Frequently Asked Questions
What kind of photos can I send to personalize my candle holder?
What kind of photos can I send to personalize my candle holder?
You can send any photo that is meaningful to you: pets, babies, couples, families, pregnancies, etc. Ideally, the image should be well-lit and in focus, as this helps us achieve a sharper and more detailed engraving on the crystal.
How do I place my order?
How do I place my order?
It's very simple: you choose the quantity, upload the photo you want to engrave, add it to the cart, and follow the steps. We take care of the rest and make sure your sphere is perfect and ready to ship as soon as possible.
Where do you ship to?
Where do you ship to?
We ship to the USA, Mexico, Chile, Colombia, Spain, Peru, Canada, Honduras, Australia, and Europe.
Does it withstand heat if I leave the candle lit?
Does it withstand heat if I leave the candle lit?
Yes, it is 100% safe. It is made of high-strength K9 optical crystal, which offers excellent insulation against the heat of the candle. The photo engraving is done internally using precision laser technology, so the heat does not wear out, erase, or dull the image over time.
What happens if the candle holder arrives damaged?
What happens if the candle holder arrives damaged?
We pack everything with great care, but if your sphere arrives damaged, don't worry! We'll replace it free of charge. You just need to send us photos of the damage within the first 48 hours of receiving it.
Steps to create your candle holder
📷 High-Quality Image
For the best engraving: upload a sharp, well-lit image with no shadows. The better the photo, the more detailed the crystal sphere will be!
Testimonials
Join 1,100+ Happy Customers
At LumaSoul, we are convinced that you will love your personalized candle holder. If for any reason you are not 100% satisfied, we will refund your money, no questions asked.
Characteristics
🔸 Quality
Our advanced laser engraving technology ensures that every detail of your photo is captured with astonishing precision within the crystal. The sharpness and fidelity of the engraving transform your memories into a unique piece, full of life and detail, perfect for captivating anyone who sees it.
🔸 Product Description
Personalized glass candle holder with 2D photo. Specifically designed to hold tealight candles, this candle holder ensures soft and safe lighting. Its geometric shape distributes light evenly and attractively.
Size: 5x5x10cm
🔸 Material
The candle holder is made from high-end premium K9 crystal, providing amazing clarity and excellent heat resistance. The natural candlelight not only enhances the beauty of the engraved image but also creates a warm and cozy atmosphere, perfect for adding a magical and special touch to any space.